REALITY HOLDINGS LIMITED (REALITY) is a controller of your personal data. We respect your data, and your privacy is important to us.
You have the right to object to some of the processing which REALITY carries out. More information about your rights and how to exercise these is set out in the “Your rights”(Clause 8) section set out below.
REALITY'S registered office is Clinch's House, Lord Street, Douglas, Isle of Man, IM99 1RZ.
We use your data to provide and improve our products and services, including for marketing, research, feedback and enquiries, and for safety and security purposes.
We will use your data to comply with laws and regulations. We may use your data to prevent and detect crime, such as fraud and other monetary crimes.
You have the right to object to some of the processing REALITY carries out. More information about your rights and how to exercise these is set out in the “Your rights” (Clause 8) section of this notice.
When you give consent, you are able to withdraw that consent at any time, by emailing email@example.com. You can also email firstname.lastname@example.org to exercise any other data rights, such as obtaining a copy of your data, correcting, deleting or restricting how we use your data. Please see “Your rights” (Clause 8) for more information.
We collect information when you purchase something or use our services. This includes registering on the REALITY Platform for services and products, using our website, or corresponding with us.
A legitimate interest is when we have a business or commercial reason to use your data. This involves us making an assessment of when we can rely on our legitimate interests.
We have set out below how and why we may use your personal information and the legal basis we rely on. This is also where we tell you what our legitimate interests are.
When you buy something from us, or enter a competition we run, we use your information to fulfil our contract with you.
We take information to communicate with you, check your identity, take payment, and provide products and services.
To run our business and pursue our legitimate interests, we use your information.
Our legitimate interests include keeping our records up to date, fulfilling our legal, compliance and contractual duties, working out which of our products and services may interest you, improving our site and services, developing new products and services, and telling you about them and conducting market research.
Further details of our legitimate interests:
To comply with law, assess and uphold legal or contractual rights and claims, and for monitoring, auditing, and training on compliance matters:
When you give consent, you are able to withdraw that consent at any time by contacting us, for instance by emailing email@example.com. If you do so we can only continue to use your data if another legal basis applies, such as when we're required to do something by law.
Nevertheless, you have an absolute right to option-out of direct marketing, including profiling for direct marketing purposes, at any time.
When the law requires us to process your data we will do so. This can include:
REALITY will not share your data with a third party, unless for safety and security, including CCTV, and other services.
For some activities REALITY uses third party service providers, for instance Appstrax Technologies, who provides technical support and services.
If our business is to be integrated with another business or sold, your details would be shared with our advisers and any prospective purchaser's advisers. Your information will be passed to the new owners, and you would be notified prior.
Personal data may be shared with government authorities and/or law enforcement officials for the prevention or detection of crime, if required by law or if required for a legal or contractual claim.
We keep your data to enable us to fulfil our contract with you or to provide services, whilst you are an active user of our site, where required by law or to protect legal rights.
If you unsubscribe from marketing communications, we keep a record of this request indefinitely to ensure we do not send you direct marketing again.
We may keep your data for longer if we cannot delete it for legal, regulatory, or technical reasons.
You have rights over your personal data.
Some rights, however, may be limited. We may be obliged by law or regulation to keep information. We must respect other people's privacy as well, which means we may need to redact or remove information where it includes personal data about someone else, even if it is connected to your data. On occasion there may be a compelling legitimate interest to keep processing data.
If you want a copy of your data, to object to how we use your data, or ask us to delete it or restrict how we use it or, please see 'Contact details' below. To process a request from you, we may need to confirm your identity to ensure we're accessing the right data.
You have a right to complain to an EU data protection authority. This can be where you live, work or where the matter occurred. In the ISLE OF MAN, the authority is the Information Commissioner's Office (the “ICO”).
To exercise any of your rights or to withdraw consent you can email: firstname.lastname@example.org. For any queries relating to data protection please email email@example.com or by writing to us at Clinch's House, Lord Street, Douglas, Isle of Man, IM99 1RZ. If we make any changes or updates to this notice, we will communicate these.
The controller for your information are the directors of Reality Holdings whose address is firstname.lastname@example.org and residential address is Clinch's House, Lord Street, Douglas, Isle of Man, IM99 1R